The Glen news and updates on the Coronavirus

If family members have any specific questions or concerns, please email us at [email protected]. We will keep you updated to more news as it changes. Click the links below to read our latest communication:

VISITATION UPDATE:

Village Health Care:
Due to extreme cold temperatures no outdoor visitation will be scheduled at Village Health Care through Friday, February, 19, 2021. We will evaluate the forecast at that time and provide additional updates.

  • We are not permitted to schedule general indoor visitation until the Caddo Parish positivity rate falls below 10% and remains for two weeks.
  • Inclement weather is not a factor that allows the facility to schedule general inside visitation.
  • We can facilitate window visits or virtual visitation.
  • The vaccine status of the guest does not change the visitation guidance we are under. There has been no update to visitation guidelines related to the vaccine status of a visitor. The COVID-19 vaccine provides additional protection to you from becoming ill should you contract the COVID-19 virus. The vaccine does not prevent you from being an asymptomatic carrier.
  • Inside visitation for compassionate care situations may be facilitated for residents experiencing a decline in condition. To find out more about compassionate care visitation contact Cassandra or Amy at 318-213-3500.
VACCINE DATES

COVID-19 VACCINE INFORMATION for VILLAGE HEALTH CARE RESIDENTS: Village Health Care is scheduled to receive the second dose of the COVID-19 vaccine on Thursday, February 11. The clinic will be held at The Glen from 10 a.m. to 4 p.m. The vaccine will be provided to all residents and staff on that date. For questions, please call 318-213-3500 or email [email protected].

COVID-19 VACCINE INFORMATION for THE COTTAGES RESIDENTS: The Cottages are scheduled to receive the second dose of the COVID-19 vaccine on Monday, February 15. The clinic will be held at The Glen from 10 a.m. to 3 p.m. The vaccine will be provided to all residents and staff on that date. For questions, please call 318-629-3596 or email [email protected].

COVID-19 VACCINE INFORMATION for THE STILES RESIDENTS: The Stiles Apartments are scheduled to receive the second dose of the COVID-19 vaccine on Tuesday, February 16. The clinic will be held at The Glen from 10 a.m. to 3 p.m. The vaccine will be provided to all residents and staff on that date. For questions, please call 318-797-6810 or email [email protected].

COMMUNITY STATUS UPDATES

UPDATED: February 24, 2021
2/24/21 update

UPDATED: February 17, 2021
As part of our weekly update on COVID-19, we are informing you of The Glen’s community status. The Glen is reporting no new positive resident or staff member cases of COVID-19 as of February 17, 2021.

UPDATED: February 9, 2021
2/9/21 update

UPDATED: February 4, 2021
2/4/21 update

UPDATED: February 3, 2021
2/3/21 update

UPDATED: January 27, 2021
1/27/21 update

UPDATED: January 21, 2021
1/21/21 update

UPDATED: January 19, 2021
1/19/21 update

COVID-19 VACCINE INFORMATION for VILLAGE HEALTH CARE RESIDENTS: Village Health Care is scheduled to receive the COVID-19 vaccine on Thursday, January 14. The clinic will be held at The Glen beginning at 10 a.m. to 4 p.m. The vaccine will be provided to all residents and staff on that date. For questions, please call 318-213-3500 or email [email protected].

COVID-19 VACCINE INFORMATION for THE COTTAGES RESIDENTS: The Cottages are scheduled to receive the COVID-19 vaccine on Monday, January 18. The clinic will be held at The Glen beginning at 10 a.m. to 4 p.m. The vaccine will be provided to all residents and staff on that date. For questions, please call 318-629-3596 or email [email protected].

COVID-19 VACCINE INFORMATION for THE STILES RESIDENTS: The Stiles Apartments are scheduled to receive the COVID-19 vaccine on Tuesday, January 19. The clinic will be held at The Glen beginning at 10 a.m. to 4 p.m. The vaccine will be provided to all residents and staff on that date. For questions, please call 318-797-6810 or email [email protected].

UPDATED: January 15, 2021
1/15/21 update

UPDATED: January 14, 2021
1/14/21 update

UPDATED: January 13, 2021
1/13/21 update

UPDATED: January 11, 2021
1/11/21 update

UPDATED: January 10, 2021
1/10/21 update

UPDATED: January 8, 2021
1/8/21 update

UPDATED: January 7, 2021
1/7/21 update

UPDATED: January 6, 2021
1/6/21 update

UPDATED: January 5, 2021
1/5/21 update

UPDATED: January 3, 2021
1/3/21 update

UPDATED: January 2, 2021
1/2/21 update

UPDATED: December 31, 2020
12/31/20 update

UPDATED: December 30, 2020
12/30/20 update

As The Glen remains vigilant in our efforts to keep our community safe, we are updating you with a change to our current visitation status. At the guidance of the Louisiana Department of Health, due to the current local percentage rising to rates higher than 12% of COVID-19 positive cases, The Glen is restricted from offering indoor visitation for residents and family members. Outdoor visits can still be scheduled by setting an appointment.
Additionally, as a family member or visitor, if you have COVID-19 or are experiencing symptoms, please refrain for visiting residents. The Glen is doing everything possible to keep residents, staff and the community safe. We appreciate your support and understanding.
When the COVID-19 positivity rate decreases, we will update you on our visitation status.

HOLIDAY VISITATION:
To the Residents and Family Members at The Glen Village Health Care regarding holiday visitation
To the Residents and Family Members at The Glen Stiles Apartments regarding holiday visitation

Visiting a Resident at The Stiles Apartments
If you would like to visit with a resident who lives at The Stiles Apartments during the holidays, please contact the Stiles Administrative Office at 797-6810 to discuss visitation options and schedule an appointment. Depending on the current community status, indoor visits may be permitted by utilizing the visitation apartment by appointment. Outdoor visits are an option if the resident’s apartment has patio access or on the patio outside the visitation apartment.

Visiting a Resident at The Cottages
If you would like to schedule a visit with a resident who lives at The Cottages during the holidays, please contact Gwen Bradley, Wellness Coordinator, at 629-3653. All visits are by appointment only. Depending on the current community status, visits indoors may be permitted in each of the sunrooms. Outdoor visits are an option if weather permits.

UPDATED: December 23, 2020
12/23/20 update

UPDATED: December 22, 2020
12/22/20 update

UPDATED: December 17, 2020
As part of our weekly update on COVID-19, we are informing you of The Glen’s community status. The Glen is reporting no new positive resident or staff member cases of COVID-19 as of December 17, 2020.

UPDATED: December 11, 2020
12/11/20 update

UPDATED: December 4, 2020
12/4/20 update

UPDATED: December 2, 2020
12/2/20 update

UPDATED: November 25, 2020
11/25/20 update

UPDATED: November 24, 2020
11/24/20 update

UPDATED: November 18, 2020
11/18/20 update

UPDATED: November 17, 2020
11/17/20 update

UPDATED: November 13, 2020
11/13/20 update

UPDATED: November 10, 2020
11/10/20 update

UPDATED: November 8, 2020
11/8/20 update

UPDATED: November 5, 2020
As part of our weekly update on COVID-19, we are informing you of The Glen’s community status. The Glen is reporting no new positive resident or staff member cases of COVID-19 as of November 5, 2020. As a reminder to family members: Please call ahead to schedule a visit with a resident at Village Health Care in advance. Call Cassandra Giannobile or Amy Krohn at 318-213-3500 to schedule a visit. Also, masks must be worn at all times during visits with residents.

UPDATED: October 29, 2020
As part of our weekly update on COVID-19, we are informing you of The Glen’s community status. The Glen is reporting no new positive resident or staff member cases of COVID-19 as of October 29, 2020.

UPDATED: October 22, 2020
As part of our weekly update on COVID-19, we are informing you of The Glen’s community status. The Glen is reporting no new positive resident or staff member cases of COVID-19 as of October 22, 2020.

UPDATED: October 15, 2020
As part of our weekly update on COVID-19, we are informing you of The Glen’s community status. The Glen is reporting no new positive resident or staff member cases of COVID-19 as of October 15, 2020.

UPDATED: October 9, 2020
10/9/20 update

UPDATED: October 8, 2020
10/8/20 update

UPDATED: October 1, 2020
For VHC families regarding visitation

UPDATED: September 30, 2020
9/30/20 update

UPDATED: September 25, 2020
9/25/20 update

UPDATED: September 23, 2020
9/23/20 update

UPDATED September 22, 2020
VISITATION at The Glen:
The Louisiana Department of Health has directed all licensed health care providers to revise visitation policies and procedures and to follow new guidance from the Centers for Medicare and Medicaid Services (CMS), as issued on September 17, 2020. We are in the process of updating our policies and procedures to reflect these new CMS provisions.

In all areas of our campus, Outdoor Visitation is the preferred method of visitation.  Indoor Visitation is permitted.  However, Visitation is only allowed if there has been no new onset of COVID-19 cases in the last 14 days and the facility is not currently conducting outbreak testing.  Visitors must follow the core principals of washing hands prior to visiting, social distancing of at least 6 feet and wearing of masks.  Physical contact is not permitted.  It is the responsibility of the Visitor to review our website following the visit for 14 days and view an updates as to COVID cases.

The Cottages Memory Care, Stiles Apartments and Village Health Care will follow the same basic guidelines:

  • ALL visitations are by appointment only
  • ALL visitors will be screened and contact information obtained
  • ALL visitations are limited to 1 hour per visit.
  • ALL visitations are limited to 2 guests (age 18 or older) per resident at a time.

Specific instruction will be given at the time of the appointment.

To arrange for an appointment, please contact the following:
The Cottages:  Libby Kirkpatrick at 318-629-3596
The Stiles:  Laurie McLain at 318-797-6810
Village Health Care:  Visitation is restricted at this time.

We are still experiencing a pandemic and some restrictions and safety protocols remain in place and will continue throughout the COVID-19 outbreak. We appreciate your support and understanding during this challenging time.

UPDATED: September 18, 2020
The Glen has been notified of the state’s planned changes regarding visitation, communal dining and activities in communities. We are awaiting official notification from the Louisiana Department of Health and are working to update our policies and procedures. For immediate updates, please continue to follow our Facebook and website at https://theglen.org/resources-for-the-coronavirus/. We appreciate your support and understanding as we move into this next phase.

UPDATED: September 17, 2020
9/17/20 update

UPDATED: September 10, 2020
Important Notice on The Glen Regarding the Governor’s Phase 3 Update in Louisiana:
As we continue through this pandemic, the health and safety of the residents at The Glen remains our top priority. Today, Governor John Bel Edwards announced that Louisiana will move to a modified Phase 3 as of Friday, September 11.   Louisiana will use a version of the White House’s Opening Up America Again guidelines.  The Glen community is under the regulations of the Louisiana Department of Health. Prior to making any changes to The Glen’s current visitation policies, we are awaiting guidance from the Louisiana Department of Health.  The Glen will keep you informed on any new changes through our website and social media as information becomes available. Thank you for your support and understanding as we move into this next phase.

UPDATED: September 10, 2020
9/10/20 update

UPDATED: September 4, 2020
9/4/20 update

UPDATED: September 2, 2020
9/2/20 update

UPDATED: September 1, 2020
As part of our weekly update on COVID-19, we are informing you of The Glen’s community status. The Glen is reporting no new positive resident or staff member cases of COVID-19 as of September 1, 2020. The Glen remains restricted to visitors.

UPDATED: August 25, 2020
As part of our weekly update on COVID-19, we are informing you of The Glen’s community status. The Glen is reporting no new positive resident or staff member cases of COVID-19 as of August 25, 2020. The Glen remains restricted to visitors.

UPDATED: August 18, 2020
As part of our weekly update on COVID-19, we are informing you of The Glen’s community status. The Glen is reporting no new positive resident or staff member cases of COVID-19 as of August 18, 2020. The Glen remains restricted to visitors.

UPDATED: August 11, 2020
As part of our weekly update on COVID-19, we are informing you of The Glen’s community status. The Glen is reporting no new positive resident or staff member cases of COVID-19 as of August 11, 2020. The Glen remains restricted to visitors.

UPDATED: August 5, 2020
8/5/20 update

UPDATED: July 30, 2020
7/30/20 updates

UPDATED: July 28, 2020
7/28/20 update

UPDATED: July 27, 2020
7/27/20 update

UPDATED: July 21, 2020
7/21/20 update

UPDATED: July 18, 2020
7/18/20 update

UPDATED: July 14, 2020
As part of our weekly update on COVID-19, we are informing you of The Glen’s community status. The Glen is reporting no new positive resident or staff member cases of COVID-19 as of July 14, 2020. The Glen remains restricted to visitors.

UPDATED: July 9, 2020
7/9/20 update

UPDATED: July 7, 2020
7/7/20 update

UPDATED: July 3, 2020
7/3/20 updates

UPDATED: July 2, 2020
7/2/20 update

UPDATED: June 30, 2020
As part of our weekly update on COVID-19, we are informing you of The Glen’s community status. The Glen is reporting no new positive resident or staff member cases of COVID-19 as of June 30, 2020. Per Louisiana Governor John Bel Edwards’ extension of his Phase 2 order, The Glen is still restricted to visitors.

UPDATED: June 24, 2020
6/24/20 update

UPDATED: June 23, 2020
As part of our weekly update on COVID-19, we are informing you of The Glen’s community status. The Glen is reporting no new positive resident or staff member cases of COVID-19 as of June 23, 2020. Per Louisiana Governor John Bel Edwards’ extension of his Phase 2 order, The Glen is still restricted to visitors.

UPDATED: June 17, 2020
As part of our weekly update on COVID-19, we are informing you of The Glen’s community status. The Glen is reporting no new positive resident or staff member cases of COVID-19 as of June 17, 2020.

UPDATED: June 12, 2020
6/12/20 update

UPDATED: June 11, 2020
6/11/20 update

UPDATED: June 9, 2020
6/9/20 update

UPDATED: June 2, 2020
6/2/20 update

UPDATED: May 26, 2020
5/26/20 update

UPDATED: May 21, 2020
5/21/20 update

UPDATED: May 19, 2020
5/19/20 update

UPDATED: May 18, 2020
5/18/20 update

UPDATED: May 15, 2020:
FAQS for Village Health Care
5/15/20 update

UPDATED: May 14, 2020
To the Family Members of The Glen Village Health Care

UPDATED: May 13, 2020
5/13/20 update

UPDATED: May 12, 2020
Additional updates

UPDATED: May 11, 2020
Community update on COVID-19

UPDATED: May 8, 2020

This Mother’s Day will be celebrated different. Please listen to this special message detailing how we are honoring the ladies who reside at The Glen. Watch our video here.

UPDATED: April 28, 2020
TO OUR FAMILY MEMBERS: Under the orders of Gov. John Bel Edwards, all visitors will remain restricted from The Glen until further notice. As a community servicing the most susceptible to the virus, we will remain under quarantine to protect the residents at The Glen. We appreciate your understanding. If you have any questions, please call our main number at 318-798-3500.

 

UPDATED: April 23, 2020
To our volunteers

UPDATED: April 10, 2020
FAQs for The Stiles Apartments
FAQs for Village Health Care

UPDATED: April 8, 2020
Information for the Family Members of the residents at The Glen

UPDATED: April 6, 2020
Glen Community Status

UPDATED: March 30, 2020
The Glen Statement

UPDATED: March 22, 2020
The Glen is considered an essential industry. All Glen employees should continue to report to work as scheduled.

UPDATED: March 17, 2020
Additional requirements increasing our infection control prevention and measures for Village Health Care

UPDATED: March 16, 2020
Additional requirements increasing our infection control prevention and measures for Stiles

UPDATED: March 14, 2020
New instructions for The Stiles Apartments (Click to read the letter)

If you are a family member of a resident at The Stiles Apartments and have additional questions, please email Cynthia Reese, Director of Independent and Assisted Living, at [email protected]

UPDATED: March 12, 2020
Please click below to view the most recent letter. These will be sent through mail.

Residents and Family Members at The Stiles Apartments

Family Members at Village Health Care

Family Members at The Cottages

Generally speaking, the likelihood of the Coronavirus spreading in the U.S. no longer a question of “if,” but

“when?” This is how Dr. Nancy Messonnier, Director of the Center for the National Center for Immunization and Respiratory Diseases, described the expectation of the disease’s coming emergence in the U.S. in a news briefing. Americans are advised to “be ready for a significant disruption to their daily lives.” Already, the White House has requested $2.5 billion in preliminary funding for the response to a potential stateside outbreak, and some critics say even this may not be enough.

As a part of The Glen community here are some frequently asked questions and resources to links to help navigate through this outbreak:

What is Happening?
Global health leaders are responding to an outbreak of a novel coronavirus that originated in Wuhan City, China, in late January 2020. The virus, which causes respiratory disease and is now known as COVID-19, has been detected in 37 locations internationally, including in the United States; however, most cases are currently found within China itself.

What are the Symptoms?
Reportedly, people who have coronavirus have mild to severe respiratory illness with symptoms of fever, cough, shortness of breath; many develop pneumonia in both lungs. Reported illnesses have ranged from mild to severe, including some fatalities.

 

Where Can I Learn More?
Here are additional resources that you can review to prepare for a Coronavirus outbreak.

What can I do as a family member/resident?

  • Wash your hands frequently.
  • Cover your mouth when you sneeze.
  • Maintain “social distances” of a few feet near people who show symptoms.
  • Avoid touching your eyes, nose and mouth.
  • Do not visit The Glen if you are sick. Please stay home and get medical attention.
  • Do not visit The Glen within 14 days of returning from interstate or international travel to infected areas.

For additional questions, please reach out to us at 318-798-3500.

March 5 letter to residents and families